Frequently Asked Questions

1. What is Neon Wall Art?

Neon Wall Art is an online store that specializes in neon LED light signage. We offer a large selection of pre-made LED neon light signs for both residential and commercial use. We also provide custom-made personalized orders.

2. How do I place an order?

You can place an order by selecting a pre-made sign from our collection or by requesting a custom-made sign. Simply add the items to your cart and proceed to checkout.

3. Can I request a custom-made sign?

Absolutely! We love bringing your unique visions to life. You can submit your design or idea, and we will create a custom neon LED sign just for you.

4. How long does it take to process a custom order?

The processing time for custom orders varies depending on the complexity of the design. We typically ask for 1-2 weeks to create and ship custom orders.

5. What is the return policy?

We accept returns on pre-made signs within 14 days of delivery. Unfortunately, we cannot accept returns on custom orders unless there is a defect or damage during shipping.

6. How do I install my neon sign?

Each of our neon signs comes with an installation kit and detailed instructions. If you have any difficulties, our customer service team is here to help.

7. How long do the LED neon signs last?

Our LED neon signs are made to last and typically have a lifespan of up to 50,000 hours.

8. Do you ship internationally?

Yes, we ship our products worldwide. Shipping fees may vary depending on the destination.

9. How can I contact Neon Wall Art?

You can reach us via our Contact Us page. We strive to respond to all inquiries within 24 hours.

10. How do I care for my neon sign?

Our neon signs are low maintenance. Simply dust them regularly and keep them out of direct sunlight and extreme temperatures for longevity.

If you have any other questions, please don’t hesitate to contact us. We’re here to help!

Sincerely,

The Neon Wall Art Team

Welcome to Neon Wall Art, your premier destination for neon LED light signage. We are dedicated to providing you with the very best of neon LED light signs, with a focus on quality, customer service, and uniqueness.

Founded in 2024, Neon Wall Art has come a long way from its beginnings. When we first started out, our passion for vibrant and unique lighting drove us to start our own business. We now serve customers all over the world, and are thrilled to be a part of the quirky, eco-friendly, wing of the lighting industry.

We offer a wide range of neon LED light signs for both residential and commercial use. Our selection includes a variety of pre-made signs that cater to a multitude of preferences and styles. From chic minimalist designs to bold statement pieces, we have something for everyone.

But that’s not all! At Neon Wall Art, we understand that each individual is unique, and sometimes, you need something that’s made just for you. That’s why we also offer custom-made personalized orders. Whether it’s a favorite quote, a beloved symbol, or your business logo, we can turn your vision into a radiant reality.

We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.

Light up your life with Neon Wall Art!

Sincerely,

The Neon Wall Art Team